ek999 Terms & Conditions
These Terms and Conditions constitute a legally binding agreement between you and ek999 governing your access to and use of the ek999 platform, including all casino games, sports betting markets, payment services, and promotional offers. Please read this document carefully before registering or placing any wager. By creating an account, you confirm that you have read, understood, and agreed to be bound by these Terms in full.
What You Need to Know at a Glance
The following feature cards summarise the most important aspects of the ek999 Terms and Conditions. They are provided for convenience only and do not replace the full legal text set out in the numbered clauses below. In any conflict between a summary card and the full clause text, the full clause text prevails.
ek999 is strictly for adults aged 21 years and above. No person under the age of 21 may register, deposit funds, place wagers, or claim any promotional offer on the platform. Age is verified during KYC before first withdrawal is processed.
Each player is entitled to hold exactly one registered account on ek999. Duplicate accounts — whether under the same or different mobile numbers — are a material breach of these Terms and will result in account suspension and forfeiture of any associated balance.
All deposits and withdrawals on ek999 are processed in Bangladeshi Taka (৳). Accepted payment methods include bKash, Nagad, Rocket, and Upay. The minimum deposit is ৳200. No currency conversion fees are applied by ek999 on Taka transactions.
Before processing any withdrawal request, ek999 requires identity verification (KYC). Players must submit a valid government-issued photo ID and proof of ownership of the payment method used. Unverified accounts may have withdrawal access restricted until verification is complete.
All promotional bonuses offered by ek999 are subject to wagering requirements, game restrictions, minimum odds conditions, and expiry periods. Bonus terms are displayed in full at the point of offer. Attempting to abuse bonuses or exploit promotional terms is a breach of these Terms.
Players are solely responsible for maintaining the confidentiality of their login credentials. ek999 will never ask for your password via any communication channel. Any activity conducted through a verified account is the sole responsibility of the registered account holder.
Introduction and Acceptance
These Terms and Conditions (hereinafter referred to as "the Terms" or "this Agreement") govern the relationship between ek999 (hereinafter "ek999", "the Platform", "we", "us", or "our") and any individual (hereinafter "you", "the Player", or "the User") who accesses, registers on, or uses any part of the ek999 platform at https://ek999.lat, including but not limited to casino games, live casino tables, sports betting markets, crash games, promotional offers, VIP programme benefits, and all associated payment and account services.
By completing the account registration process on ek999, you confirm that you have read these Terms in their entirety, that you understand the content thereof, and that you unconditionally agree to be legally bound by them. If you do not agree with any provision of these Terms, you must not register an account or use the ek999 platform in any capacity.
These Terms are to be read in conjunction with the ek999 Privacy Policy and the ek999 Responsible Gaming Policy, both of which form part of the overall legal framework governing your use of the platform. In the event of any conflict between these Terms and the Privacy Policy or Responsible Gaming Policy on matters specific to those subjects, the more specific document shall prevail.
ek999 reserves the right to amend, update, or replace these Terms at any time. Continued use of the platform following any such amendment constitutes acceptance of the revised Terms. Players are encouraged to review this page periodically. The date displayed in the "Last Updated" field above indicates when the most recent revision was published.
Eligibility and Age Verification
Minimum Age Requirement
Strict 21+ policy — no exceptions
The ek999 platform is available exclusively to individuals who are 21 years of age or older at the time of registration. This age restriction applies without exception. ek999 actively enforces this requirement and reserves the right to request age verification documentation at any stage of the player journey, including at registration, during the KYC process, or at any subsequent point deemed appropriate by the compliance team.
Geographic Eligibility
Platform intended for Bangladeshi players
ek999 is designed and operated for players located in Bangladesh. By registering, you represent and warrant that your use of the platform does not violate any law, regulation, or ordinance applicable to you in your jurisdiction of residence or access. It is your sole responsibility to ensure that your participation on ek999 is lawful under the laws applicable to you personally.
Registration Warranties
Representations made at point of account creation
By completing registration, you represent and warrant that:
- You are at least 21 years of age;
- All information provided during registration is accurate, complete, and current;
- You are registering on your own behalf and not on behalf of any third party;
- You are not a current employee, contractor, director, or close associate of ek999 or any of its affiliated companies;
- You are not self-excluded from any gambling platform, including ek999, at the time of registration;
- You have not previously had an ek999 account suspended or permanently closed for breach of these Terms.
Account Registration and Management
Single Account Policy
One registered account per person
Each individual may hold a maximum of one registered account on the ek999 platform. Opening, operating, or benefiting from more than one account — whether using the same or different personal details, mobile numbers, or payment methods — constitutes a material breach of these Terms. ek999 may, at its sole discretion, close all duplicate accounts, void any associated bets or game results, and permanently withhold any balances held across such accounts.
Account Security and Credentials
Player responsibility for login details
You are solely responsible for maintaining the confidentiality and security of your account username and password. All activity conducted from your account — including wagers placed, deposits made, and withdrawal requests submitted — is your sole responsibility. ek999 will never request your password through any communication channel, including live chat, email, WhatsApp, or telephone. You must notify ek999 support immediately if you suspect that your account credentials have been compromised.
Know Your Customer (KYC) Verification
Identity verification before first withdrawal
ek999 is required to verify the identity of all players prior to processing any withdrawal request. The KYC process requires submission of: (a) a valid, government-issued photo identification document such as a National ID Card, Passport, or Driving Licence; (b) proof of ownership of the payment method used for deposits, such as a screenshot of the registered bKash or Nagad account displaying the mobile number and account holder name. Failure to complete KYC verification within a reasonable period may result in withdrawal access being restricted until the process is finalised.
Account Closure
Voluntary and involuntary closure procedures
You may request closure of your ek999 account at any time by contacting the support team. Upon receiving a closure request, ek999 will process any pending verified withdrawal of the remaining balance before closing the account. ek999 reserves the right to suspend or permanently close any account — with or without prior notice — where there is reasonable suspicion of fraud, breach of these Terms, collusion, money laundering, or any other prohibited conduct outlined in Section 7 of this Agreement.
Deposits and Withdrawals
Accepted Payment Methods and Limits
Taka-native mobile wallet and bank transfers
ek999 accepts deposits and processes withdrawals exclusively in Bangladeshi Taka (৳) via the following payment methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, and City Bank. The minimum deposit amount is ৳200. Minimum withdrawal amounts and maximum daily withdrawal limits are displayed within the Cashier section of your account and may vary by VIP tier. ek999 does not apply internal currency conversion fees on Taka transactions; however, your mobile wallet provider or bank may apply its own transaction charges independently of ek999.
Withdrawal Processing and Timelines
Processing standards for verified accounts
Withdrawal requests from fully KYC-verified accounts are processed by ek999 within the timelines displayed in the Cashier section. bKash and Nagad withdrawals for verified standard-tier accounts are typically processed within two to four hours of the request being submitted during operational hours (BST, UTC+6). VIP-tier members at Platinum, Diamond, and Elite Royal levels benefit from expedited withdrawal queues with reduced processing times. ek999 is not liable for delays caused by the receiving payment provider after funds have been dispatched from the ek999 platform.
Own Funds Requirement
Prohibition on third-party deposits
All funds deposited into your ek999 account must originate from a payment method registered in your own name. Third-party deposits — where funds are sent from a bKash, Nagad, Rocket, or bank account belonging to another individual — are strictly prohibited. Withdrawals will only be processed to a payment method registered in the same name as the ek999 account holder. ek999 reserves the right to reverse any deposit identified as originating from a third-party source and to suspend the associated account pending investigation.
Bonuses and Promotions
General Bonus Terms
Conditions applicable to all promotional offers
All bonuses, free spins, cashback offers, reload bonuses, VIP rewards, and any other promotional credits issued by ek999 are subject to wagering requirements, eligible game restrictions, minimum odds conditions, maximum bet-per-spin or per-stake limits while a bonus is active, and expiry periods. These specific terms are disclosed in full at the point of each individual offer. Players are required to read and accept the specific terms of each promotion before claiming it. Claiming a bonus constitutes acceptance of its specific terms in addition to these general Terms.
Bonus Abuse and Exploitation
Prohibited practices relating to promotions
ek999 actively monitors account activity for patterns consistent with bonus abuse. Prohibited practices include, but are not limited to: opening multiple accounts to claim the same offer more than once; placing opposing bets across multiple accounts to meet wagering requirements with minimal risk; systematically exploiting promotional structures in a manner inconsistent with genuine recreational play; and sharing or transferring bonus credits to another account. Where bonus abuse is identified, ek999 reserves the right to void the bonus, void any winnings derived from the bonus, and close the account without prior notice.
Promotional Offer Availability
Discretion and eligibility criteria
ek999 reserves the right to withdraw, modify, or restrict access to any promotional offer at any time without prior notice. Not all promotions are available to all players simultaneously; eligibility may be determined by VIP tier, account history, deposit frequency, or other criteria at ek999's sole discretion. The publication of a promotional offer does not constitute a binding obligation on the part of ek999 to honour that offer to any player who does not meet the stated eligibility criteria at the time of claiming.
Gameplay Rules and Fair Play
All casino games and sports betting markets available on ek999 are operated in accordance with the rules published for each individual game or market within the platform. In the event of a dispute regarding the outcome of a game or the settlement of a bet, the records held in the ek999 system shall be the definitive reference. ek999 does not accept responsibility for errors resulting from a player's misunderstanding of the rules applicable to any game or betting market.
Random Number Generation: All slot games, table games, and instant-win products on ek999 use certified random number generator (RNG) technology provided by the respective game studios, including Pragmatic Play, NetEnt, Microgaming, and Spribe. Outcomes are independently determined by these systems and are not subject to manipulation by ek999 or the platform operator.
Live Casino: Live casino games streamed by Evolution Gaming and Ezugi are subject to those providers' own game rules and terms, which are displayed within each game interface. ek999 is not responsible for technical interruptions to live streams caused by factors outside its direct control, including issues at the studio or with third-party streaming infrastructure. In the event of a disconnection mid-round, the outcome already determined by the dealing software at the time of disconnection shall stand as the final result.
Sports Betting: Sports betting markets on ek999, including cricket (BPL, IPL, T20 World Cup, Bangladesh Tigers fixtures), football, and other available markets, are settled in accordance with the specific rules published for each market type within the sportsbook section. ek999 reserves the right to void any bet placed on a market that was offered or settled in error, including cases where incorrect odds were published due to a technical fault. Voided bets are returned to the player's account balance at the original stake amount.
Interruptions and Technical Faults: ek999 shall not be liable for any loss of winnings or wagered stakes arising from a temporary interruption to platform availability, including scheduled maintenance windows, unscheduled outages, or connectivity issues on the part of the player's internet service provider or mobile network operator.
Prohibited Conduct
The following behaviours are strictly prohibited on the ek999 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent closure, forfeiture of balance, and referral to relevant authorities where required by law.
- Registering more than one account on the platform under the same or different personal details;
- Providing false, misleading, or incomplete information during registration, KYC verification, or any support interaction;
- Using the platform if you are under 21 years of age or if gambling is prohibited under the laws applicable to you;
- Depositing funds derived from criminal activity, money laundering, or any other illegal source;
- Using automated tools, bots, scripts, or artificial intelligence systems to interact with any part of the platform;
- Exploiting software errors, game glitches, or technical vulnerabilities — any winnings arising from such exploitation will be voided;
- Colluding with other players in poker or any other player-vs-player environment to gain an unfair advantage;
- Engaging in matched betting, arbitrage betting, or any other structured approach designed to eliminate risk while meeting bonus wagering requirements;
- Threatening, harassing, or abusing any ek999 support team member or other platform user via any communication channel;
- Attempting to access another player's account, or knowingly benefiting from access to another player's account;
- Using a VPN, proxy, or other means of obscuring your geographic location in a manner that circumvents platform eligibility rules.
Responsible Gaming
ek999 is committed to promoting safe, responsible, and enjoyable gambling for all eligible players. The platform provides a suite of self-management tools available to every registered account holder, including voluntary deposit limits, session time reminders, cooling-off periods, and self-exclusion options. These tools are accessible within the Responsible Gaming section of your account settings at any time.
ek999 reserves the right to impose mandatory deposit or wagering limits on any account where internal monitoring identifies patterns consistent with problem gambling behaviour. Where a player contacts ek999 support to report that they believe their gambling is becoming harmful, the support team is trained to respond with appropriate guidance and to apply any self-exclusion or account restriction requested by the player without delay.
Players who self-exclude from ek999 will be removed from all marketing communications immediately upon exclusion taking effect. Any attempt by a self-excluded player to circumvent an active self-exclusion — including by opening a new account — is a breach of these Terms and will result in the new account being closed and any balance forfeited. Full details of responsible gaming tools and support contacts are provided on the Responsible Gaming page.
ek999 strictly enforces its 21+ age requirement as a fundamental element of responsible gaming policy. The platform does not offer any product or service to individuals under the age of 21, and suspected underage access is reported and investigated with priority by the compliance team.
Limitation of Liability
To the fullest extent permitted by applicable law, ek999 shall not be liable to any player for any direct, indirect, incidental, consequential, special, or exemplary loss or damage arising from or connected with the player's use of, or inability to use, the ek999 platform. This includes, without limitation, loss of winnings, loss of data, loss of profits, or business interruption, whether arising in contract, tort (including negligence), or otherwise.
ek999 provides the platform on an "as available" basis and does not warrant uninterrupted or error-free access to all services at all times. Scheduled maintenance periods will be communicated in advance where operationally feasible. ek999 is not liable for losses incurred due to platform unavailability during such periods.
ek999's total aggregate liability to any individual player arising from or relating to these Terms — in contract, tort, or any other legal theory — shall in no circumstances exceed the total net deposits made by that player to their ek999 account in the twelve months immediately preceding the event giving rise to the claim.
Nothing in these Terms shall limit or exclude liability for death or personal injury caused by ek999's own negligence, fraud, or any other matter where limitation of liability is prohibited by applicable law.
Amendments to These Terms
ek999 reserves the right to update these Terms and Conditions at any time. When material changes are made, the "Last Updated" date at the top of this page will be revised accordingly. Continued use of the platform after the publication of updated Terms constitutes acceptance of those revised Terms.
Where ek999 determines that a proposed amendment is material in nature — particularly where it affects player rights in relation to withdrawals, account closure, or bonus terms — ek999 will use reasonable efforts to notify registered players via the email address or mobile number associated with their account, or via a prominent notice displayed upon next login. In all cases, the version of the Terms published on this page at the time of any relevant action or dispute shall be the binding version.
Players who do not accept the revised Terms must cease using the platform and may contact support to request account closure and withdrawal of any remaining verified balance before the revised Terms take effect.
Contact and Governing Language
These Terms and Conditions are drafted and published in the English language. English is the governing language of this Agreement. In the event of any inconsistency between an English version of these Terms and any translation or summary provided for informational purposes, the English version shall prevail.
For any questions, disputes, or clarifications regarding these Terms, players may contact the ek999 support team through the following channels:
Email Support
WhatsApp Support
+880 1700 000000
Live Chat
Available 24/7 (BST, UTC+6)
Response Language
English (all channels)
Ready to Play on ek999?
Now that you have reviewed the ek999 Terms and Conditions, explore our cricket betting markets, live casino tables, and slots — all in Bangladeshi Taka with instant bKash and Nagad deposits. For adults aged 21 and above only.